Monday 20 November 2017
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Customer Consultant Japanese Speaker -MYR 6,000

Publish Date: 15-11-2017 03:07:39 | Contact name: Joel Vaz | Location: MALAYSIA | Place: Kuala Lumpur | 1 times displayed |



Job Description:


Technical Skills

  • - Basic User level knowledge of Operating System (Windows 7).

  • - Knowledge of browsers (IE8 and Chrome).

  • - Ability to use email services through designated portals

  • - Familiarity with Using Adobe Acrobat Reader.

  • - Performing all end-user services via Email systems (hard, soft, web).


    Soft Skills

  • - Excellent Oral and Written Communication Skills – Ability to construct grammatically correct sentences in Japanese with clear and concise sentence construction.

  • - Excellent Comprehension Skills – Ability to Read, Understand & Comprehend Japanese.

  • - Good Email Etiquettes – Courteous Greeting & Closing. Correct usage of Names, Appropriate Capitalization & Punctuation, Avoiding Acronyms and Emoticons, Professional Usage of Fonts & Colours, Accurate Adaptation of References.

  • - Strong Customer Service Orientation - Situational understanding or awareness in addressing customer request by priority.

  • - Excellent Typing Skills – Ability to type 30 words per minute with 90% Accuracy.

  • - Medium of Education – English as First or Second Language in school


    Main Requirement:


    • - Candidate must possess at least a Professional Certificate, Diploma, -Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.

    • - Required languages: Excellent Spoken and written skills in Japanese

    • - At least a minimum of 1-year working experience in the related field is required for this position.

    • - Native Japanese speakers are most welcome to apply.

    • - Preferably Junior Executives specializing in Customer Service or equivalent. - - Fresh graduates with Japanese LANGUAGE skills are encouraged to apply.

    • - Applicants must be willing to work in Kelana Jaya, Selangor.

    • - Working Days: Monday - Friday (8.00AM - 5.00PM)











    • Benefits:






      • - Career development opportunities




      • - Attractive benefits




      • - Creative and family-like environment








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